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Skip to main content Here you will find all information about payment methods, shipping costs, delivery times, offers, desired delivery date, packaging, cooling and shipping with dry ice.
Delivery with GO! Express is usually reliable between 08:00 and 12:00, from Monday to Saturday – throughout Germany.
By placing your order, you automatically give permission for delivery to your neighbor and a release authorization – this is important because we work with fresh food that needs to be delivered promptly.
This way you can ensure your package isn't in transit unnecessarily long – and we don't need your whole day for it. Taking a day off work to accept a package? Not necessary.
Please ensure in advance that the delivery to you can proceed smoothly.
Whether it's the drop-off location, house number or doorbell sign – the better everything is prepared, the more relaxed the enjoyment will be when you arrive.
In short: We deliver – you enjoy. Effortless, but with responsibility.
Shipping options GO! Express GERMANY: Express delivery is available Monday to Saturday. Shipping costs €15,00 for orders up to €200. Shipping is free for orders over €200. You can select your preferred delivery date at checkout.
Shipping with GO! INTERNATIONAL: Shipping with GO! Express takes place from Monday to Friday; for international shipping we charge €35 to €65.
We ship throughout Germany and to selected EU countries with GO! Express & Logistics. Delivery usually takes place within 24 hours of dispatch. You can conveniently select your preferred delivery date at checkout.
Our cuts are freshly prepared for you or gently flash-frozen. Because we consciously avoid mass storage, we largely work just in time.
Important for your planning:
For larger events or orders with exotic cuts and specialties, we recommend adding an extra buffer day. This gives us enough time to fully assemble your order should an item become unavailable at short notice.
Weddings, BBQ parties and other large events:
Please order in good time and send us your order number by email. Our meat accompaniment service will keep a close eye on your order and help ensure that everything arrives as planned.
Orders placed as part of promotions or special offers will be shipped within the same calendar week, but no later than the end of the month. Later delivery dates cannot be requested for these offers.
Would you prefer to receive your meat fresh instead of frozen? For an additional €9,90, we will ship your freshly portioned cuts with high-quality ice packs to ensure they arrive chilled and without freezing.
Fresh and frozen goods are packaged and shipped separately. This ensures that every product reaches you in the chosen quality and in optimal condition.
To ensure that frozen meat remains reliably frozen during shipping, we use dry ice. Freshly portioned goods, on the other hand, are shipped separately with ice packs so that they arrive chilled without freezing.
Dry ice consists of frozen carbon dioxide (CO₂). Unlike ordinary water ice, it does not melt but transitions directly from a solid to a gaseous state. This prevents any liquid from forming in the package, and the temperature remains exceptionally low during transport.
Why do we use dry ice?
Dry ice reliably protects frozen meat from heat and ensures consistent cooling – even if a package is in transit for an extended period. This preserves the quality, taste, and texture of the products as much as possible during shipping.
What happens to the meat during transport?
The product is kept frozen during shipping. Due to the low temperatures, the surface of the meat can contract slightly, potentially forming a thin layer of ice. This may look unusual, but it is normal for frozen products.
Why do ice crystals form on meat?
Small ice crystals can form if there is moisture in the package or if the surface of the meat is slightly damp. They are a sign of intensive cooling and have no negative impact on quality or taste.
How is the quality maintained after delivery?
Remove the goods from the package as soon as possible after delivery. If the meat is still completely frozen, you can put it directly into the freezer. Alternatively, you can thaw it gently in the refrigerator and then prepare it. Always follow the instructions on the packaging.
Your order will arrive fresh, safe, and reliably chilled. Our cooling packaging maintains the required temperature for at least 36 hours.
Freshly portioned goods are shipped at refrigerator temperature with high-quality ice packs. Frozen specialties remain reliably frozen during shipping thanks to dry ice. This ensures that meat, seafood, and delicatessen items arrive safely and in the desired quality.
We consciously use sustainable materials for our packaging. We avoid printed cardboard boxes and use discreet stickers made from recycled materials. This reduces packaging waste and allows us to focus on what matters most: the safe and refrigerated delivery of your order.
In short: securely packaged, reliably chilled and responsibly shipped.
You can easily select your preferred delivery date at checkout.
If you're planning an important event like a wedding, birthday, big barbecue, concert, or a visit from your mother-in-law, we recommend adding an extra buffer day. This gives you enough time in case a product is suddenly out of stock or there's a shipping delay.
For larger events, you can send us your order number by email or leave a note with your order. This way we know your delivery is particularly important and can keep a close eye on it.
Quality takes precedence over speed at our company: We don't work with mass-produced goods. Every product is expertly prepared, freshly portioned, and carefully inspected. Therefore, an item may be temporarily out of stock. We can usually restock missing products within 24 hours.
Our tip: Plan an extra day for important occasions.
At Fleischer & der Koch, we offer you various convenient payment methods so you can complete your order exactly as you wish. Whether quick online payment or classic credit card – you decide how you want to pay.
Choose between PayPal, credit card, Apple Pay, or Google Pay and benefit from fast and secure order processing. This allows you to fully concentrate on what matters most: top-quality, premium meat.
Fast, secure and convenient – simply pay for your order with your PayPal account.
We accept all major credit cards so you can pay flexibly.
Use your Apple device for secure and fast one-click payments.
Pay directly with Google Pay and enjoy a hassle-free transaction.
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